Help and contact

You have a reservation with Coucou&Co and need support?

You’ll find all the information you need for your arrival or during your stay in our online guide. If you still have questions, don’t hesitate to call us on the telephone number given in your booking confirmation or use the form below.

Practical tip: make sure you have your booking reference to hand for quick and efficient support.

Are you a company planning to use our services on a regular basis to accommodate customers or employees?

We can offer you preferential conditions and rates tailored to your situation. Overview of conditions: https://coucounco.ch/en/guest-pro-2

Are you a property owner who would like to benefit from our services?

We invite you to complete our form https://coucounco.ch/en/information-request so that we can obtain all the information about your project.

We will contact you as soon as possible to arrange a meeting (by videoconference or in person).

Are you a property owner who is already one of our customers?

Do you need information about your home, want to block your private occupancy or retrieve a statement? All this information is available in your account on CoucouOwner https://coucouapp.ch/owner/login

For any other questions, please use the form below. Your request will be dealt with as quickly as possible.

Would you like to work with us and offer us your services?

We are constantly on the lookout for new partners to add to our network. If you are interested, please fill in the contact form below. We will get back to you as soon as possible to discuss opportunities for collaboration.